Service enquiries
Start with the right information.
A clear enquiry makes equipment assessment more useful — the model, the rating, the alarm code and what the machine was doing when it stopped.
Enquiry form
Tell us the equipment and the fault.
Visit
1st Floor, Pak Chambers, 5-Temple Road, Lahore, Pakistan.
Attachments
Photos of the nameplate, the board and any visible damage help considerably. Email them to the address above and we will match them to your enquiry.
How to enquire
Four things that move an enquiry forward.
01
Identify the equipment
Share the equipment type, manufacturer, model, rating and machine application.
02
Describe the problem
Include alarm codes, symptoms, photos and details of any recent changes.
03
Discuss the scope
Agree the assessment, repair or automation requirement, access and expected deliverables.
04
Arrange the next step
Confirm equipment handover or site requirements, quotation and practical timing with the team.
This is an enquiry guide. Equipment-specific scope, turnaround and any warranty terms are agreed separately.